Shipping
We've culled together all of our shipping & order fulfillment related content in this single source of information for rates, fulfillment, transit times, and loss claims.
Rates
Free Global Shipping
Orders totaling $150 USD or more (after discounts) qualify for free standard shipping worldwide. Simply select the free shipping option at checkout.
United States
- Standard: $6.00
- Expedited: $24.00
- Next-Day: $75.00
Canada & Mexico
- Standard: $20.00
- Expedited: $70.00
Rest of World
- Standard International: $24.00
- Expedited International: $55.00
Customs & Import Fees
Orders shipped outside the United States may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the customer’s responsibility. Please check with your local postal or customs authority for details.
If a package is returned due to refusal or non-payment of import duties, the customer is responsible for all original shipping costs and any return fees charged by the carrier. Product cost only will be refunded once the package returns to us.
* All rates, including free shipping requirements, are subject to change
Fulfillment
Please allow up to 4 business days to receive your shipment confirmation and tracking information for your order. Sometimes it can take a little longer if the order was placed on, or just after a new release/restock or during the holiday season.
If it's a pre-order, backorder, or otherwise delayed shipment item, an approximate ship date will be listed on the product page. Orders containing multiple items will ship according to the item with the longest processing time.
We ship larger domestic parcels (prints, sweaters, hats) via UPS (excluding orders going to USPS P.O. boxes or international orders opting for USPS) and smaller parcels (patches, pins, t-shirts, etc.) via USPS.
Transit times
Transit times vary based on the method you select at checkout and the distance from Chicago.
When your order ships, you will receive a confirmation email with tracking information.
Please note that tracking may take up to 72 hours to update after the package is in transit.
U.S. orders:
- Standard: typically arrives within 5–14 business days*
- Expedited: typically arrives within 3–5 business days*
- Next-Day: typically arrives 1-2 business day after shipment*
International orders:
- Standard International: typically arrives within 2–5 weeks*
- Expedited International: typically arrives within 3–7 business days*
Important notes:
- Transit estimates are approximate and not guaranteed, as delays can occur during holidays, customs processing, or carrier issues.
- International standard delivery times vary depending on the destination country’s postal system and customs clearance times.
Lost Package Claims
Sometimes packages can take a little longer than the estimated delivery date. In our experience, transit times can be wildly inconsistent, especially with items shipped via USPS. It will most likely get to you, even if it takes a few extra days.
Please allow up to 20 calendar days (or 40 calendar days for international) from the first scan of acceptance on your tracking information, to receive your order.
In order to file a lost/stolen package claim:
- Please wait 20 calendar days (40 calendar days for international).
- On day 20 (or 40), please contact us with your order number.
- We'll email an affidavit for you to confirm the loss.
- Upon confirmation, we'll file the claim and sort out the rest of the details.
If you have additional questions regarding transit delays please contact the courier handling your shipment.